3.5 Booking Management
The Smart Auto Dispatch engine by Yelowsoft is an advanced trip allocation system built to improve the efficiency and success rate of trip requests. It ensures that online drivers receive trip requests reliably, even when using multiple apps or when their app is in the background. This system resolves a common challenge where drivers report not receiving trip requests despite being active, leading to missed bookings and lower driver earnings. Yelowsoft’s Smart Auto Dispatch addresses this with a robust dispatch algorithm and flexible allocation methods.
In real-world scenarios, passengers often change their travel plans after booking a trip—whether it's a change in pickup/drop-off location, travel date, time, vehicle type, or flight details. The Edit Trip Functionality from Yelowsoft allows admins to update specific trip details for pre-scheduled bookings without needing to cancel and recreate the trip. This prevents unnecessary cancellations, saves time, and ensures updated information is reflected seamlessly for both customers and drivers.